Graphical messaging analytics
- Explore messaging performance through charts and detailed table views.
- Compare delivery statuses by time, country, account or survey, and switch between message counts, message segments and percentages to understand how your communications are performing.
TinyURL click-through reporting
This provides greater visibility of engagement after an invitation has been delivered.
- View tracked link clicks in Survey Summary and Traffic Analysis alongside messaging activity.
Configurable link verification and branding
- Choose between None, Basic and Advanced click-through verification settings.
- Basic and Advanced options provide checks for suspected automated visitors, with Advanced using Google reCAPTCHA.
- Supported verification pages can display your logo.
Redesigned scheduling controls
- Set up one-off, daily, weekly and monthly schedules using clearer date, time and time-zone controls.
- Preview upcoming run times before saving, and use repeat settings for processes that need to run several times during the day.
- Survey invitation windows provide additional control over when invitations can be sent.
Clearer Data I/O monitoring and failure alerts
- General processing messages and errors are brought together in a single history, making import and export errors easier to investigate.
- Automatic notifications alert the account owner and the administration team when a process encounters an error.
Guest access to reporting
- Invite colleagues or clients into an organisation as guest viewers so they can review reports and delivery performance.
- Operational editing and data-deletion controls are restricted, helping teams share visibility while retaining control of live projects.
Stronger sign-up and sign-in protection
- CAPTCHA checks add protection against automated activity during registration and login.
- Improvements to account validation, password recovery, session handling and two-step verification also make account access more consistent.
Improved survey authoring and reporting
- Updates to the question editor improve the editing experience, with corrections across question layouts, previews and response handling.
- Reporting improvements address several question types, including matrix, rating and MaxDiff questions.
The release also includes fixes across survey distribution, WhatsApp invitations, respondent imports, message exports and organisation permissions.